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  1. We Are Live - Community Feedback

    Community Help
    There's a bunch of different steps we can take, including merging the accounts, just need to confirm some deets with KC, once they begin a conversation with us, resolution should take a few mins. There is a fair amount of information in a thread title Clicking the thread title will take you...
  2. We Are Live - Community Feedback

    Community Help
    How To Mark Forums Read If you want to mark a specific forum as read, navigate to that forum. At the top, you will see a button to “Mark All Read. If you want to mark all threads in the community as read, navigate to “new posts” by clicking on NEW near the upper right-hand corner of the...
  3. We Are Live - Community Feedback

    Community Help
    Please don't be afraid to explore and test out things to see how they work on the site. Although you can certainly use the "insert image" icon to upload an image to your post, you can also just drag and drop it to the text editor or even copy/paste it into there! (I took this photo here in...
  4. We Are Live - Community Feedback

    Community Help
    Dear Community Members, We are excited to announce that we are live on our new forum platform! We’ve worked hard over the past few months with a leading design and product firm to deliver a cleaner, faster and more engaging experience for you. Our goal is to provide modern design and technology...
  5. We are Going Live!!

    Community Help
    Dear Community Members, Today is the migration day! We are almost at the starting line and really excited for you to experience the new community platform. As a reminder, the site will be put into maintenance and read-only mode while the migration is underway until completion. We will post a...
  6. We are Moving!

    Community Help
    Dear Snowmobile Community Members, Over the past year, there have been updates to your community environment that have introduced challenges in usability and performance. We sincerely apologize if you have been negatively impacted. Efforts to improve the technology, user interface and site...
  7. Outage Yesterday

    Community Help
    Hello, forum members. You may have noticed an outage on the site yesterday for a few hours. Google Cloud Services experienced a pretty significant outage which impacted many online services and may have caused this site to be inaccessible to some members for a while. It appears all Google Cloud...
  8. Need help with account setup?

    Community Help
    No problem, let us know if you need help with anything else.
  9. Need help with account setup?

    Community Help
    https://www.snowmobileforum.com/profile.php?do=editoptions > Default Thread Subscription Mode Set to Do Not Subscribe, or No Email Notification, depending on what you want. Then go to your subscriptions page and remove the settings there so you will no longer receive emails on them. - JB
  10. Changing user name.

    Community Help
    What do you want it changed to? As per your original thread, I posted "PM me the email listed on the account to confirm ownership and let us know which username/email you want to keep on the account." The PM you sent in was blank. Provide the info and we'll get it sorted. - JB
  11. NOT able to retrieve Password

    Community Help
    They are rolling out a temp fix regularly, trying to keep ahead of the errors. A more complete fix is in the works, hopefully be ready soon Kevin
  12. NOT able to retrieve Password

    Community Help
    PM me the email listed on the account to confirm ownership and let us know which username/email you want to keep on the account. As for the DB issues, I didnt see any, what are you doing at the time? Are you coming to the site from an HTTP bookmark which should be HTTPS? Ad/script blockers...
  13. NOT able to retrieve Password

    Community Help
    Not seen a PM from you from yesterday. Can you confirm you sent one / send it again? Do you have any information on the questions I asked above so we can look into it? _ Jb
  14. NOT able to retrieve Password

    Community Help
    What happens when you open pics? Any error messages? A grey screen? Did you try Chrome? Did it work better? Worse? If you're using IE, what version? Are you allowing mixed content by clicking the button when prompted? - JB
  15. NOT able to retrieve Password

    Community Help
    what's the browser that you're using? are you using any extensions? and do you need us to reset your password? Lee
  16. NOT able to retrieve Password

    Community Help
    Awesome, Keep me post on this :) Cheers, Ed
  17. Welcome Aria-VSTESTLKMA-91

    VSTEST LKMA
    Please welcome our newest Supporting Vendor - Aria-VSTESTLKMA-91!
  18. Moderators

    Community Help
    I have sent kccats an email to reset their password. Standbying for some updates right now. Ed
  19. NOT able to retrieve Password

    Community Help
    Sent a password to the users account. If he doesn't receive it, please PM us an alternative email that we can send the email to. Ed
  20. NOT able to retrieve Password

    Community Help
    Hey Kev, Can you let me know his username and I'll send him an email with a new password? I just tried resetting my password there and was able to do so fine. Niall
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